Privacy Policy

Last Updated: 13/10/2026

Bloom respects your privacy and is committed to protecting personal information in accordance with Australian privacy laws.

- Name or username - Email address - Account details - Content you create on the Platform (diary entries, life admin records, mood check-ins, uploaded documents) - Website usage data (analytics, cookies, device information)

- Google Analytics (Google LLC) — measures how visitors use the website, such as pages viewed and device type.

Google Analytics may set cookies and may process information outside Australia. You can block or delete cookies through your browser settings, and you can opt out of Google Analytics using Google's opt-out browser add-on.

Information may be shared with: - Website hosting providers - Email service providers - Analytics services - Payment processors (for memberships and digital purchases only)

Only where necessary to operate the Platform.

6A. Where Your Data Is Stored Information collected through this website (such as email subscriptions and enquiries) is stored on our hosting provider's servers in Japan (Tokyo region). Our analytics and email service providers may also store or process information in other countries, including the United States. By using the Platform you acknowledge that your information may be stored and processed outside Australia, and we take reasonable steps to ensure these providers protect it.

However, no online service can guarantee absolute security, and Bloom does not provide tamper-proof, forensic, evidentiary or court-certified storage. Bloom is a personal record-keeping and organisation tool only.

- Access the personal information we hold about you - Request correction of inaccurate information - You can request a copy of your personal information at any time by emailing hello@bloomcoparenting.com.au. Bloom members can also download formatted records from the Export My Data page. - Permanently delete your account and all associated personal data at any time from your account settings (Settings → Account → Delete account & data)

Once deletion is confirmed, your account, profile, diary entries, life admin records, mood check-ins, uploaded documents, daily tasks and any other personal data are permanently removed from our active systems. Limited records may remain in encrypted backups for a short period before being overwritten in the normal backup cycle, and we may retain minimal information where required by law (for example, payment records).

You may also email hello@bloomcoparenting.com.au to request access, correction or deletion.

8A. Complaints If you have a concern about how we have handled your personal information, please email hello@bloomcoparenting.com.au with the details. We will acknowledge your complaint within 7 days and aim to respond in full within 30 days. If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au or on 1300 363 992.